IGLBOR’s Code of Ethics and Complaint Forms can be downloaded below. You may file an ethics complaint in any jurisdiction where a REALTOR® is a member or MLS participant.

Why the Code of Ethics is Important

Only REALTORS® pledge to abide by the Association’s Code of Ethics and only REALTORS® are held accountable for their ethical behavior.

Some of the basic principles of the Code of Ethics include:

  • Protect and promote the client’s interests, but be honest with all parties
  • Avoid exaggeration, misrepresentation, and concealment of pertinent facts. Do not reveal facts that are confidential under the scope of your agency relationship
  • Disclose present or contemplated interest in any property to all parties
  • Avoid side deals without your client’s confirmed consent
  • Accept compensation from only one party, except with full disclosure and informed consent
  • Keep the funds of clients and customers in escrow
  • Assure, whenever possible, that transactional details are in writing
  • Provide equal service to all clients and customers
  • Be knowledgeable and competent in the fields of practice in which you ordinarily engage. Obtain assistance or disclose lack of experience if necessary
  • Do not engage in the unauthorized practice of law
  • For more information, consult the complete Code of Ethics from the National Association of REALTORS®.

IGLBOR Code of Ethics

Download PDF

Ethics Complaint Information

The Code of Ethics is enforced by a local board of REALTORS®, and local boards may also receive enforcement and mediation assistance from the Iowa Association of REALTORS® in the form of a professional standards hearing and/or assistance from IAR legal counsel.

To file an ethics complaint please fill out the the following ethics complaint form and send it to your local board of REALTORS® office.

Ethics Complaint Form

IAR Legal Counsel cannot represent consumers. If you need legal assistance, please contact your private attorney.

Additional Ethics Complaint Information


Arbitration may be requested to resolve disputes among members. Arbitration Form.

License Law Violations

In addition to filing an Ethics complaint with the local REALTOR® Association, the public can file a complaint with the Iowa Real Estate Commission (IREC). The IREC is the state agency that issues real estate licenses and is charged with overseeing the state’s real estate license law.

Click here for information on filing a complaint with the Iowa Real Estate Commission.

Complaint Form

Download Form